Resolving the “There Was a Problem Resetting Your PC” Error on Windows 10 and Windows 11

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Welcome to our comprehensive guide on fixing the error message “There Was a Problem Resetting Your PC” on Windows 10 and Windows 11. If you’ve encountered this frustrating issue while trying to reset your PC, you’re not alone. In this article, we will provide you with a step-by-step solution to overcome this problem and get your PC back on track.

Understanding the Error

Before diving into the solutions, let’s understand why this error occurs in the first place. When attempting to reset your PC, the process involves reinstalling the operating system while keeping your personal files intact. However, various factors can disrupt this process and trigger the error message. These factors may include incompatible hardware or drivers, corrupted system files, or conflicting software.

Solution 1: Update Drivers and Windows

Outdated drivers and operating systems can often lead to compatibility issues, resulting in errors during the reset process. To address this, it is crucial to ensure that your drivers and Windows installation are up to date. Follow these steps:

Press Windows Key + X and select Device Manager from the menu.

Expand each category and right-click on the devices to select Update driver.

Windows will automatically search for the latest drivers and install them if available.

Additionally, to update Windows, go to Settings > Update & Security > Windows Update and click on Check for updates.

Solution 2: Run System File Checker (SFC) Scan

Corrupted system files can interfere with the reset process. Running a System File Checker (SFC) scan can help identify and repair any corrupted files. Here’s how:

Press Windows Key + X and select Command Prompt (Admin).

In the command prompt window, type sfc /scannow and press Enter.

Wait for the scan to complete and let the system automatically fix any identified issues.

Solution 3: Perform a Clean Boot

Conflicting third-party software or services can cause disruptions during the reset. Performing a clean boot helps identify and eliminate these conflicts. Follow these steps:

Press Windows Key + R, type msconfig, and click OK.

In the System Configuration window, go to the Services tab and check the box that says Hide all Microsoft services.

Click on Disable all to disable all the non-Microsoft services.

Next, go to the Startup tab and click on Open Task Manager.

In the Task Manager, disable all the startup items by right-clicking on each item and selecting Disable.

Close the Task Manager and go back to the System Configuration window.

Click OK and restart your PC.

Solution 4: Use Windows 10/11 Media Creation Tool

If the previous solutions didn’t resolve the issue, you can try using the Windows 10/11 Media Creation Tool. This tool allows you to create installation media or upgrade your existing installation, which can fix underly

Visit the official Microsoft website and download the Windows 10/11 Media Creation Tool.

Run the tool and select the Upgrade this PC now option.

Follow the on-screen instructions to complete the installation or upgrade process.

Solution 5: Reset PC from Safe Mode

If the error persists, resetting your PC from Safe Mode can bypass any potential conflicts and allow for a successful reset. Follow these steps:

Press Windows Key + I to open the Settings menu.

Go to Update & Security and click on Recovery.

Under the Advanced startup section, click on Restart now.

Your PC will restart and display the Choose an option screen.

Select Troubleshoot > Advanced options > Startup Settings > Restart.

After the restart, press F4 to enter Safe Mode.

Once in Safe Mode, navigate to Settings > Update & Security > Recovery.

Click on Get started under the Reset this PC section.

Follow the on-screen instructions to complete the reset process.

Solution 6: Perform a System Restore

If none of the previous solutions work, performing a system restore can revert your PC back to a previous state before the error occurred. Please note that this method will remove any recently installed programs or drivers. Follow these steps:

Press Windows Key + X and select System.

Click on System protection in the left pane.

In the System Properties window, click on System Restore.

Follow the on-screen instructions to choose a restore point and initiate the process.

Once the system restore is complete, check if the error persists.


By following these solutions, you should be able to resolve the error message “There Was a Problem Resetting Your PC” on Windows 10 and Windows 11. Remember to update your drivers and Windows, run an SFC scan, perform a clean boot, use the Windows 10/11 Media Creation Tool if necessary, reset your PC from Safe Mode, or perform a system restore. If the issue persists or you require further assistance, it is advisable to seek professional help or consult Microsoft’s support resources.

Remember, troubleshooting and resolving technical issues can sometimes be complex, but with patience and the right guidance, you can overcome them and get your PC back in working order.

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